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Home Global Presence

Global Presence

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Proven excellence around the globe Local Capabilities Each of our service partners around the world has a local service network with the capabilities to provide service in line with our global services portfolio. + Support Infrastructure All of our partners are embedded in our global service community, and have access to...

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Why Choose Us ?

Official Herschel stockist Australian warranty assistance & support Australian shipping & returns.Customer first experience environmentally focused

Returns

Return this product within 100 days if you change your mind. Get a refund/replacement & free return shipping if it arrives damaged or not as described

Shipping

Free if stated near price. $9.95 Australia wide (up to 10 items). $18.95 for Express Post (generally 1 business day).

Proven excellence around the globe

Local Capabilities

Each of our service partners around the world has a local service network with the capabilities to provide service in line with our global services portfolio.



+ Support Infrastructure

All of our partners are embedded in our global service community, and have access to technical support, digital services, spare parts, consumables and training.



= Consistent Quality

Our global service standards, KPIs and partner audits ensure that our partners provide service to the high level that we require and you expect.



Service Map

Did you know...

113

our integrated service network reaches 113 countries?

85,000

more than 85,000 customers around the globe trust our service expertise?

400

our service technicians carry up to 400 spare parts with them in their car?

230

we service our coffee machines on 230 cruise ships around the world?

1.2 million

our service expertise is based on more than 1.2 million active machines?

100

we have been doing this for almost 100 years?



More Infomation To You

Things you need to know

We use industry standard SSL encryption to protect your details. Potentially sensitive information such as your name, address and card details are encoded so they can only be read on the secure server.

  • Safe Payments
  • Accept Credit Cart
  • Different Payment Method
  • Price Include VAT
  • Easy To Order

Express Delivery

  • Europe & USA within 2-4 days
  • Rest of the world within 3-7 days
  • Selected locations

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