Customer Focus

Great to have you back!

Don’t have an account?Register now

Home Customer Focus

WMF Services Overview

£0.00

WMF 2-Milk Solution

£0.00

Customer Focus

£0.00

Whatever the challenge, we provide the solution. "From hotels and restaurants to coffee bars and convenience stores. From offices to catering companies, WMF works with customers of all shapes and sizes. They truly understand the challenges of the coffee businesses which makes them first choice as the partner for my success."...

Categories : Automatic Coffee Machines, Coffee Machines

Why Choose Us ?

Official Herschel stockist Australian warranty assistance & support Australian shipping & returns.Customer first experience environmentally focused

Returns

Return this product within 100 days if you change your mind. Get a refund/replacement & free return shipping if it arrives damaged or not as described

Shipping

Free if stated near price. $9.95 Australia wide (up to 10 items). $18.95 for Express Post (generally 1 business day).

Whatever the challenge, we provide the solution.

"From hotels and restaurants to coffee bars and convenience stores. From offices to catering companies, WMF works with customers of all shapes and sizes. They truly understand the challenges of the coffee businesses which makes them first choice as the partner for my success."

Your success depends on…

Machine Availabilty
Your ability to serve your customers at all times.

Coffee Quality
Serving your customer a premium and consistent coffee quality.

Plannable Follow-up Costs
Avoiding surprises and finding the right level of commercial stability.

Investment Protection
Maximising the lifetime of your coffee machine.

Operational Skills
Making sure machine and staff work hand in hand to please your customers.

Regulatory Compliance
Staying compliant with health, safety, security and environmental regulations.

Customer Satisfaction

Within a world where coffee still becomes more and more important to people, coffee drinkers expect the best quality and consistency of their favourite beverage. Paired with always on expectation that the technological advances of the last years has created, you need to be able to serve the customer when they demand it.

Commercial Success

A professional coffee machine represents an excellent basis for commercial success. The challenge is to ensure the right level of financial stability to sup- port your business plans with plannable follow-up costs and protection of your investments.

Day-to-day operations

The number of rules and regulations that you as a coffee machine operator have to comply with seems to be ever increasing. Paired with staff turnover, this represents a challenge to delivering the excellence you need in your day to day operations.